Privacy and Terms
Terms
- Rates are subject to variation at the discretion of the management.
- Prices quoted are in Australian dollars, GST inclusive and are current as of July 2007.
- A deposit of 50% or a credit card number is required to secure a booking.
- The deposit is non-refundable if a cancellation is received within 14 days of the intended stay.
- Guesthouse Mulla Villa is a smoke free environment.
Credit Cards
We accept Visa, Mastercard, American Express, Diners Club, EFTPOS and Bankcard. Company cheques are also accepted as are personal cheques (provided that prior arrangements are made with the management when paying by personal cheque).
Guesthouse Mulla Villa values your interest and the time you spend on our website (mullavilla.com.au). We are strongly committed to protecting your privacy.
The Privacy Policy and Plan
This Privacy Statement explains Mulla Villa privacy practices related to the content and use of its websites.
Collection of information
1. Automatic logging of information [site visit data]
IP addresses are used to administer the website and to diagnose problems. An IP (Internet Protocol address) is the address of a computer. We may use it to track your session, with the information used for statistical purposes e.g. numbers and frequency of visitors to the website.
When you visit our website to read pages or download information, the following information is automatically collected - the user's IP address, the user's top level domain name (eg .com, .gov, .au etc), the date and time of the visit to the site, the pages accessed and documents downloaded, the referring site and the type of browser/operating system used. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.
This site visit data is anonymous information, aggregated for analysis, with identifiable characteristics removed. Recording usage patterns helps us to identify popular areas of our site, and helps us work to improve and develop the site.
For security reasons, we use software programs to monitor network traffic and identify unauthorised attempts to upload or change information, or otherwise cause damage. It is a criminal offence to interfere with computers or data.
2. Collection of personal information
Mulla Villa collects personal information (name, email address and phone number etc.) when you provide it to make a reservation. This information is stored in a secure database. The information will be used only for its intended or a directly related purpose. The information you provide will not be used for any other purpose without your consent (see Disclosure below).
Cookies
Cookies are small files that a website can store on a user's computer and are used for keeping the "state of a user session" i.e. remembering who you are from a page requesting information to supplying it. The cookies that are used by Mulla Villa websites do not collect any personal information and we do not combine information collected through cookies with other personal information to tell us who you are.
We use cookies to measure certain visitor patterns, including areas of the website you have visited. This research is used to help us understand user habits, so the website can be improved.
If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. Refusal may make some parts of our websites inaccessible, unusable, or behave strangely.
Disclosure
Mulla Villa may be required on occasion to disclose your personal information to third parties eg if required by law or to provide the service you requested. For example: when registering online, Mulla Villa may need to disclose personal information to third parties in order to process the transaction.
We will not disclose your personal information for any other purpose unless you have authorised us to do so.
Under no circumstances will Mulla Villa sell or receive payment for licensing or disclosing your personal information.
External links
This site may contain links to other sites. Mulla Villa is not responsible for the privacy practices or the content of such web sites.
Access and correction
The personal information you provide is accessed only by authorised persons.
Mulla Villa will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information, please contact us.
If you wish to opt out of receiving any communications or be removed from any databases, please contact us.
Security
This site has security measures in place to protect against loss, misuse and alteration of information under our control. However no data or email transmission over the Internet is 100% secure. We do our best to ensure the security of our site.
Privacy concerns
If you have any questions about this privacy statement, please contact us.
This Statement is regularly reviewed and updated. See date below.
“You have lovely rooms and food. Very relaxing stay for all of us. Thank you”
Lynne Franklin, Sydney, April 2008
